Privacy Statement

PUYE (SUZHOU) ADVMATER CO., LTD. respects and protects the personal information of visitors and business partners. This statement explains how we collect, use, store and protect your information when you browse this website, submit an enquiry or engage in business with us.

I. Scope

This statement applies to all pages of this website and to situations where you contact us through website forms, email or telephone. If a specific business activity is subject to a separate confidentiality agreement or data processing clause, that agreement shall prevail; where the two differ, the terms that provide greater protection for your information shall apply.

II. Information We Collect

We follow the principle of minimum necessity and collect information only to the extent required to achieve clearly defined purposes.

• Information you provide voluntarily: name, company, job title, telephone, email, region, as well as product requirements, specifications and procurement plans submitted through enquiry forms or emails
• Information generated during business dealings: contract and order information, delivery and receiving addresses, documents and customs clearance materials, communication records
• Information automatically generated during browsing: access time, pages visited, referring links, browser and device type, operating system, IP address and other technical information required for security and statistical purposes

We do not actively collect sensitive personal information unrelated to our business. If such information is genuinely required, please discuss the necessity with us first.

III. Purposes of Use

• Responding to enquiries, providing quotations, sample arrangements, technical documentation and delivery solutions
• Fulfilling contractual and order obligations, completing procurement, dispatch, customs clearance, settlement and other processes
• Sending product updates, industry information or event notifications with your consent; you may request cessation at any time
• Improving website content and browsing experience, troubleshooting faults and security risks
• Fulfilling record-keeping, reporting and regulatory cooperation obligations required by laws and regulations

We will not use your information for purposes other than those stated above. If a change of purpose is necessary, we will obtain your consent in advance.

IV. Sharing and Disclosure

We do not sell your personal information. We share it with third parties only in the following necessary circumstances:

• Business fulfilment: providing necessary delivery, receiving and documentation information to carriers, freight forwarders, customs brokers and warehousing service providers
• Service providers: entrusted email services, website hosting and other technical service providers, who process information only within the scope of their engagement and are bound by confidentiality obligations
• Legal requirements: providing information in accordance with laws, regulations or lawful requests from judicial or administrative authorities
• Rights protection: where necessary to protect our or others’ legitimate rights and interests, or to prevent fraud or security risks

V. Cookies and Similar Technologies

This website may use a small number of cookies or similar technologies to remember language preferences, ensure session security and compile access statistics. They are not used to track your behaviour on other websites. You may refuse or delete them in your browser settings, though some features may not function properly as a result.

VI. Storage and Security

• Information is stored on servers and business systems under our control. The storage period does not exceed the time necessary to fulfil the purposes of collection, unless otherwise required by laws and regulations
• Measures such as access control, transmission encryption and operation logging are adopted to prevent unauthorised access to your information
• Employees and partners access information only to the extent necessary to perform their duties and are bound by confidentiality obligations
• No internet environment is absolutely secure. In the event of an information security incident, we will promptly notify affected parties and take remedial measures as required by law

VII. Cross-Border Transfer

International trade involves communication with overseas suppliers or customers. Where necessary, we may provide the minimum scope of information required to complete a transaction to relevant overseas parties. We will require recipients to comply with confidentiality obligations and adopt protective measures required by law.

VIII. Your Rights

• Access and correction: you may request access to the information we hold about you and correct any inaccuracies
• Deletion: you may request deletion when the purpose of collection has been fulfilled, you withdraw consent, or processing violates the law
• Withdrawal of consent: you may withdraw consent for consent-based activities at any time; withdrawal does not affect the lawfulness of prior processing
• Opt-out of marketing: you may request that we cease sending promotional communications at any time

To exercise the above rights, please contact us using the details below. For security purposes, we may need to verify your identity first and will respond within a reasonable period.

IX. Protection of Minors

This website is intended for enterprises and business professionals and is not directed at minors. We do not actively collect personal information from minors and will promptly delete any such information if discovered.

X. Updates to This Statement

We may update this statement due to business adjustments or legal requirements. The effective date on the page will be revised accordingly. In the event of material changes, we will post a prominent notice on the website. We recommend that you review this page periodically.

XI. Contact Us

If you have any questions, comments or rights requests regarding this statement, please contact us through the following channels:

• Company: PUYE (SUZHOU) ADVMATER CO., LTD.
• Telephone: +86 512-50133335
• Service hours: 09:00-17:00

We will process your request as soon as possible upon receipt and respond within a reasonable period.